Article 30

14a. Article 30, paragraph 1 is replaced by the following:

1. Providers of data processing services that concern scalable and elastic computing resources limited to infrastructural elements such as servers, networks and the virtual resources necessary for operating the infrastructure, but that do not provide access to the operating services, software and applications that are stored, otherwise processed, or deployed on those infrastructural elements, shall, in accordance with Article 27, take all reasonable measures in their power to facilitate that the customer, after switching to a service covering the same service type, achieves functional equivalence in the use of the destination data processing service. The source provider of data processing services shall facilitate the switching process by providing capabilities, adequate information, documentation, technical support and, where appropriate, the necessary tools."

Justification

The word ‘capabilities’ should be deleted as it creates an undefined and potentially open-ended obligation. Switching rules should help customers move between services, not require providers to recreate or guarantee another provider’s technical functionalities, performance or architecture. The change supports the Digital Omnibus simplification objective, aligns Article 30 with Chapter VI and reduces disproportionate compliance risks in security-sensitive cloud environments.