Data Act · Regulation (EU) 2023/2854
Article 32ga
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Article total: 1 part · 0 Council drafts · 4 Parliament amendments
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Additional proposed wording Amendment 81 IMCO draft opinion · Alex Agius Saliba (rapporteur)
Article 32ga
Mandatory complaint handling A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accessible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
against:
Article 32ga
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Mandatory complaint handling A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accessible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
Article 32ga
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Mandatory complaint handling A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accessible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
Additional proposed wording Amendment 217 · David Cormand JURI
Mandatory complaint handling
A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accessible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
against:
Article 32ga
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(ga) Mandatory complaint handling A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accessible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
Additional proposed wording Amendment 292 · David Cormand on behalf of the Verts/ALE Group IMCO
Article 32ga (new) Mandatory complaint handling mechanism
A recognised data intermediation services provider or a recognised data altruism organisation shall set up a complaint handling mechanism through which data subjects or data holders can lodge a complaint in case of infringements to the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation shall confirm receipt of such a complaint within 7 days and provide a reasoned reply within 21 days to the data subjects or data holder that lodged the complaint.
against:
Article 32ga
Mandatory complaint handling mechanism
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A recognised data intermediation services provider or a recognised data altruism organisation shall set up a complaint handling mechanism through which data subjects or data holders can lodge a complaint in case of infringements to the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation shall confirm receipt of such a complaint within 7 days and provide a reasoned reply within 21 days to the data subjects or data holder that lodged the complaint.
Additional proposed wording Amendment 785 · Elena Sancho Murillo, Marina Kaljurand, Brando Benifei, José Cepeda, Lina Gálvez, Francisco Assis, Alex Agius Saliba ITRE · LIBE
After Article 32g, the following Article is inserted:
'Article 32ga
Mandatory complaint handling
A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accesible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
against:
Article 32ga
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'Article 32ga Mandatory complaint handling A recognised data intermediation services provider or a recognised data altruism organisation shall set up an easily accesible system by which data subjects or data holders can lodge complaints for infringements on the requirements laid down in this Chapter. The recognised data intermediation services provider or a recognised data altruism organisation will have 7 days to confirm the receipt of this complaint and 21 days to provide a reasoned response to the data subjects or data holder that lodged the complaint.
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